Order Processing:
We aim to process all orders within 1-3 business days.

Please note that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In such cases, we will contact you via email to resolve the issue and ensure successful delivery.

Shipping Time:
Our shipping time within Ireland is generally 3-5 business days, while shipping to the United Kingdom typically takes 5-7 business days.

Factors beyond our control, such as the following, may occasionally affect shipping times:

• Weather conditions
• Public holidays
• Shipping carrier delays

While we have limited control over these variables, we will make every effort to keep you informed with any updates regarding your shipment.

Taxes and Duties:
Orders shipped within Ireland typically do not incur additional duties or taxes.

For shipments to other countries, customs taxes or duties may apply. Please note that these charges are not included in your order total and are your responsibility to pay. For further information, contact your country’s customs office.

Important: We cannot be held responsible for delays caused by the customs clearance process. The timing of releasing your package is at the discretion of customs authorities.

Order Cancellation:
If you wish to cancel an order after payment, please contact us as soon as possible. While we will do our best to accommodate cancellations, we cannot guarantee them due to the swift processing of orders.

If your order has already been processed or shipped, cancellation will no longer be possible. In such cases, you will need to follow our return policy.

Thank you for choosing Vorris-Dublin! If you have any further questions, please don’t hesitate to contact us.